Tag

reliability

2 posts

Ai Ml Jun 16, 2026

ADD for Customer Support: Killing Confident Wrong Answers

AI support drafts are fluent and frequently wrong — invented policy, steps that don't exist. ADD makes the source-of-truth the contract, factuality-against-source the red test, and a measured hallucination rate the evidence — so confident wrong answers are caught before they reach a customer.

10 min read

Ai Ml Jun 16, 2026

ADD for DevOps and SRE: Policy as Contract, Evidence as the Gate

AI can emit Terraform and runbooks that read correct and provision the wrong, insecure, or irreversible thing. ADD makes policy-as-code the frozen contract enforced in the pipeline, chaos and rollback tests the red tests, and SLO evidence — not a clean apply — the proof a change is safe.

11 min read